17- Have you count on car service companies like Carey International, Boston Couch or Mears transportation services  before?

 As you can count on Carey International (www.carey.com), Boston Couch (www.bostoncoach.com) and Mears transportation services, you can count on us too for the same equipment, SUV's, Lincoln Town car or Cadillac, unsurpassed reliability and safety, consistently high quality all over the Florida with chauffeured services professionals to do more for you for almost half price then Carey and Boston Couch.

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15- Can I book additional transfers?

Yes, once you make a reservation, you will have the option to add additional transfers for an extra cost. For transfers to Universal from Disney, or vice versa are as follows: $35 One Way, $65 Round Trip. Universal and Disney area transfers are from $20.00 to Sea World and Discovery Cove transportation. Lake Buena Vista resorts to Premium Outlet $12.00 . Disney's Coronado Springs to Premium Outlet $18,  Disney's Coronado Springs to Universal Studios $35.

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14- How long before my flight departure should I be picked-up?

Your pick-up time will be scheduled 2 1/2 hours prior to your departure flight. Your driver will confirm this information as soon as you reach your destination. If you wish to be picked-up at a different time just inform your driver and it will be changed.

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13- Meet and Greet.

A Meet & Greet is a service that we provide at no extra cost to our clients, but this service requires a great deal of laboring and expense on our part. At times, it can result in unnecessary expenses for us if our clients are unfamiliar with this type of service. By sharing with you the workings of a meet and greet, we believe you will help us reduce these unnecessary expenses at the airport. Your driver begins by monitoring your flight immediately after you leave your hometown in order to meet you at the baggage claim area when you arrive.

Once your flight is at the gate, for your convenience, your driver will bring and park the requested vehicle into what we call the commercial vehicle lane lot, located down stairs from where you claim your bags. The minimum charge we pay just for passing through this area is just under $10.00. It is important of your driver to quickly meet up with the party and leave in the shortest possible time to minimize the charges. Anything that prolongs this process will increase our expenses.

Upon landing, if you think you think you will need some additional time in the terminal before coming down to baggage claim area, (such as having a bite to eat or anything else), please let us know in advance. This way, we will have your driver wait for you at the staging area on a stand by basis. Thank you for your understanding and cooperation.

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12- Our return pick up resort is different from drop off resort. How can we indicate this when we make our reservation on-line?

Just send us a note and we will schedule it for you.

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11- We have multi-family members arriving on the same day but at a different time. We wish to ride together to Disney. How can we arrange this with 1A Airport Limo or Transorlando taxi?

If the time spread between flights are not too far apart and you do not mind waiting for your other family. All you need to do is to send us an e-mail and let us know! Please, provide us with the flight information of the arriving party(s) and instruct your other family members who are arriving early to meet up with you and your driver at the baggage claim area.

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10- What is the procedure to confirm our return pick up?

Your return schedule is based on the information you provide us when your reservation is made, and a return time is scheduled before you actually get to Orlando.

The standard pickup time for all returns to the Airport from Disney or Universal areas, is 2 hours prior to your flight time, and 3 hours for international flights. The driver who brings you to your resort will then attempt to confirm a time with you, and we always suggest that you also reconfirm it with your driver.

If you feel that you need more or less time, we can change it for you. Also, if you are staying at either Disney or Universal resorts, we will call you the night before at your resort reconfirming your return pick up time. In order for us do this successfully, it is important that we have both the first and last name of the person who is registered at the resort where you are staying.

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9- Will the driver be there if my flight is late?

Yes. A flight tracking system is used to monitor your flight status; therefore we will

know exactly when you will arrive. There will be no late or early pick-up fees no matter what time you arrive.

Please remember to inform us of any changes in your flight arrangements since we will be

tracking the original flight you have provided us. If you have a connecting flight, please provide us with that number. If for any reason you do not find your driver, please call us at (407) 843-7910

We will locate your driver and send him over to you.

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8- What is appropriate gratuity?

Most of our drives tell us they earn on an average $10.00 from airport to resort transfers and $15.00 to cruise transfers. Although your round trip fare is due at when you reach your first destination, we recommend you tip your drivers on a per transfer basis.

Stretch Limousine only: A 20% drivers gratuity will be added to the total for stretch limousine transfers.

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6- When do we pay for our transportation?

Upon arriving at your destination, all payments can be made by cash or travelers check to your driver. The driver will then issue cash receipt and reconfirm your next pick up date and time prior to departing. If you prefer to pay with a credit card, please call us at least 24 hours prior to your arrival. to (407) 843-7910

Can we receive an invoice to pay with credit cards? Yes, if you prefer we will send an invoice for your email or you can pay online prior to your arrival.

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4- Can we request car seat or booster?

Yes, you can request car seats and boosters. They are complimentary when you choose 1A Airport Limo and Transorlando taxi. Due to size limitations, we do not carry Car Seats in our Town cars. When to use a car seat - Car seats are used for children who weigh 22 lbs. - 40 lbs., generally ages 1 to 4 1/2 years. When to use a booster seat - Booster seats are used for children who weigh 18 kg (40 lb.) or more.

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3- How do we find our driver at Sanford or Orlando International Airport?

Your driver will meet and greet you at the baggage claim area at International Airport arrival with your name on a sign. If you do not see you driver, do not panic! Just contact us and we will locate them for you.

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2- Do we need to call to reconfirm our taxi pick up from or to MCO airport?

No, 24 to 72 hours prior to arriving in Orlando, we will send you a second confirmation email reminding you about your reservation with us. At this point, please let us know if there are any changes to your itinerary or travel plans. We provide flight monitoring services as standard for all clients enjoying our airport transfer service the day of your arrival so we can Meet & Greet when you arrive at Orlando or Sanford International Airport.

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1- How early should a MCO airport taxi reservation to be made?

While we will do everything we can to accommodate guests with short notice, we encourage everyone to make their Orlando taxi, SUV, van or mini bus reservation as soon as their itinerary is finalized. Online Reservations cannot be made within 12 hours. If you are arriving to Orlando within 12 hours, please contact us at Cel/ Whatsapp +1(407) 843-7910.

Frequently Asked Questions